![]() How do I use OCBC OneTouch™ and OCBC OneLook™? The service leverages on your device’s fingerprint or facial recognition technology which lets you log in securely to your OCBC Digital app with the touch of a fingerprint or just a glance. OCBC OneLook™/OneTouch™ offer an easy, quick and secure access to your account information. Please visit /onetoken for more information. * If you have activated OCBC OneToken, you'll not be required to enter OTPs for both Online Banking and the OCBC Digital app, as authentications are done seamlessly in the background. Select "Retrieve Online Banking Access Code", and tap "Next".Upon successful verification, you will be able to retrieve your Online Banking Access Code.Under the drop down menu, select "Retrieve Online Banking Access Code", and click "Next".View this step by step guide or follow these steps below: *If you have activated OCBC OneToken, you'll not be required to enter OTPs for both Online Banking and the OCBC Digital app, as authentications are done seamlessly in the background. You will be prompted to enter the one-time password (OTP)* which is sent to your registered mobile number.Enter again to confirm then tap "Submit". Enter your ATM/credit/debit card PIN and your new 6-digit Online Banking PIN.Tap on "Agree" after reading the Terms and Conditions.Select "Reset Online Banking PIN", and tap "Next".Upon successful verification, you will be able to log in with your new Online Banking PIN/unlock your Online Banking access.You will be prompted to enter the OTP* (One-time Password) which is sent to your registered mobile number.Enter your new 6-digit Online Banking PIN and click "Submit".Click on "Accept" after reading the Terms and Conditions.Under the drop down menu, select "Reset Online Banking PIN", and click "Next".Last 8 digits of your active OCBC ATM/debit/credit card.View this step by step guide in English or in Mandarin or follow these steps below.įill in the online form with the following details: If you do not have access to Online Banking, sign up now at /getonline. Alternatively, you can also visit us at /login on your smartphone’s browser. You can also access via our OCBC Digital app available for the iPhone or Android devices. If you have any questions about your token or login, call us at 18 (+ 65 6363 3333 if you’re calling from overseas). SMS token – Enter the OTP shown on your mobile phone.Ģ. ![]() ![]() Hardware token – Enter the OTP shown on the screen (if you chose this option, we would have mailed the hardware token to you).SMS or Hardware Token, depending on the token option which you have signed up for You'll then be asked for a one-time password (OTP) which will be sent to you either through Download the OCBC Digital app on your mobile device ![]()
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